Privacy Policy

The protection of your personal data is particularly important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). This data protection declaration serves to provide information about the type, scope and purpose of the collection and processing of your data.

We, Ana Stelc Mahok, are responsible for data processing in terms of data protection law. If you have any questions about the collection, processing or use of your personal data, please contact: office@mahok.at

Collection and processing of your data

As part of your order, your newsletter subscription or your visit to our website, we collect and process certain personal data relating to you. The type, scope and purpose of this data processing are described below.

Order

As part of your order, we process the data you provide: first name, last name, e-mail address, street, zip code, city, telephone number, age, user name and password.

The data required for payment processing as part of the PayPal payment method is sent to our payment partner PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (www.paypal.com) or you will be redirected to the website of our payment partner PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (www.paypal.com). Our payment partner encrypts your credit card data via SSL (at least 128 bits) during data transmission. Further information on data processing by our payment partner can be found in the data protection regulations of our payment partner at https://www.paypal.com/at/webapps/mpp/ua/privacy-full.

The data required for payment processing using the eps payment method will be passed on to our payment partner PSA Payment Services Austria GmbH ("PSA") Handelskai 92, Gate 2, 1200 Vienna (www.psa.at) or you will be Paypal payment method forwarded to the website of our payment partner company PSA Payment Services Austria GmbH ("PSA") Handelskai 92, Gate 2, 1200 Vienna (www.psa.at). Our payment partner encrypts your credit card data via SSL (at least 128 bits) during data transmission. Further information on data processing by our payment partner can be found in the data protection regulations of our payment partner at https://eps-ueberweisung.at/de/datenschutz.

The data you provide will only be processed to process your order and fulfill the contract between you and us. The data processing takes place on the legal basis of Art 6 Para 1 lit b DS-GVO. After the contract has been completed and the purchase price has been paid in full, your data will be archived and deleted after the tax and company law retention periods or the periods under the Product Liability Act, unless you have consented to the further use of your data. If the purchase process is aborted without the conclusion of a contract, the data stored by us will be deleted.

Your personal data will only be passed on to third parties or otherwise disclosed if this is necessary for the purpose of contract processing or billing or if you have given your prior consent. As part of the order processing, for example, the service providers we use here (e.g. shipping companies, logisticians, payment service providers) receive the necessary data for order and order processing. In the event of a statutory provision, an official order or an official investigation, however, we are legally obliged to make the relevant data available to the authority.

Newsletter

If you register for our newsletter and thereby give us your consent (Art. 6 Para. 1 lit a DS-GVO), we will process your name and e-mail address for the purpose of sending our newsletter. Your personal data will be stored until you unsubscribe from the newsletter or revoke your consent.

You can revoke your consent or unsubscribe from the newsletter at any time by sending a message to the e-mail address office@mahok.at or by clicking on the unsubscribe link at the end of each newsletter or by notifying us in another way.

Visiting the website / use of cookies

When you visit our website, we collect personal data to the technically necessary extent (name of the retrieved file, date and time of retrieval, amount of data transferred, notification of successful retrieval, browser type and version, the user's operating system, referrer URL and the requesting provider) . This data cannot be assigned to specific persons by us and is not merged with data from other data sources.

We would like to point out that cookies are used when you visit our website. Cookies are small files or other types of information storage that are transferred from our web server or web servers of third parties to the web browser of the user and stored there for later retrieval. The cookies used when you visit our website only serve the purpose of simplifying the shopping process (e.g. by saving the items placed in a shopping cart) and enabling the use of certain functions of our web shop. The cookies we use are deleted from your hard drive after you close your browser (session cookies). This data is collected on the basis of Section 96 (3) TKG.

Data security

Your contract data is encrypted using the SSL method (https://www.mahok.at/de/content/16-faq, https://www.mahok.at/de/content/5-sichere-payment) and transmitted over the Internet . We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons.

Rights as a data subject

You have the right to information about your personal data, as well as the right to correction or deletion or restriction of processing. You can also object to the processing and have the right to have your personal data transmitted in a structured, machine-readable format. For all rights mentioned, please use the contact details of the person responsible.

Right of appeal

You also have the right to lodge a complaint with a supervisory authority. For Austria, this is the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, phone: +43 1 52 152-0, email: dsb@dsb.gv.at, web: https://www.dsb.gv. at/.